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The services we provide include:


  • Telephone and Information service -  providing information about benefits and entitlements, support services and carers rights (including information about Carers Assessments); run activities to improve your health and wellbeing;  and point you towards additional services that can support you in your caring role.  

  • The Sitting Service - We understand how important it is for carers to have easy access to respite care. NPT Carers Service want to do our part to help. 

    We have a low-level volunteer sitting service to enable carers to take a short break for any purpose.

    We also facilitate domiciliary care for those with higher care needs. This particular service is available to carers on an ad-hoc basis for medical appointments and occasional breaks. This higher-level service is dependent on funding,  so we advise carers to contact us to discuss their needs.


  • An Outreach Support Service - Providing face to face advice and support in various community venues such as GP surgeries, hospitals, shopping centres and libraries.

  • Coffee Mornings and Activities - provide carers with a break from caring and meet with other carers for mutual support.

  • Home Visits - to complete carers assessments, provide information or assist with completing benefit forms. (Please note that these home visits are currently suspended due to COVID-19.)

NPT Carers Service works closely with its partners – Neath Port Talbot County Borough Council and Swansea Bay University Health Board – to ensure carers identified in Neath Port Talbot are provided with the right information at the right time


Alison Owen
Service Manager


Alison is NPT Carers Service Manager. 

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Claire John
Team Leader

Claire is our team leader for the support workers


Cheryl Torrington,
Support Worker


Cheryl is a part time support worker, specialising in helping parent carers.


Carly Hastings,

Support Worker

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Aimee Lewis,
Information and Engagement Officer 

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Kate Powell,

Support Worker

Carly is one of our part time support workers.

Aimee is our Information and Engagement Officer within the service.

Kate is our carers wellbeing & health liaison advice & support worker.

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Gemma Owen,

Support Worker  

Gemma is a part time support worker, specialising in helping parent carers.


Amy Burgess,

Support Worker  

Amy is our advice and support officer.


To our funders - we are only able to do what we do because you make it possible! Thank you for your continued support over the years.

We want to do all we can for our carers

Our team is a  diverse group of individuals a wide variety of skills, dedicated to supporting and improving the lives of unpaid carers in Neath Port Talbot. 

For general enquires, email our engagement officer Aimee via information@nptcarers.org.uk