ABOUT US
The services we provide include:
​
-
Telephone and Information service - providing information about benefits and entitlements, support services and carers rights (including information about Carers Assessments); run activities to improve your health and wellbeing; and point you towards additional services that can support you in your caring role.
-
The Sitting Service - We understand how important it is for carers to have easy access to respite care. NPT Carers Service want to do our part to help.
We have a low-level volunteer sitting service to enable carers to take a short break for any purpose.
We also facilitate domiciliary care for those with higher care needs. This particular service is available to carers on an ad-hoc basis for medical appointments and occasional breaks. This higher-level service is dependent on funding, so we advise carers to contact us to discuss their needs.
-
An Outreach Support Service - Providing face to face advice and support in various community venues such as GP surgeries, hospitals, shopping centres and libraries.
-
Coffee Mornings and Activities - provide carers with a break from caring and meet with other carers for mutual support.
-
Home Visits - to complete carers assessments, provide information or assist with completing benefit forms.
​
NPT Carers Service works closely with its partners – Neath Port Talbot County Borough Council and Swansea Bay University Health Board – to ensure carers identified in Neath Port Talbot are provided with the right information at the right time.
MEET OUR TEAM
Greg Thomas
CEO NPT Carers
Greg is delighted to join Neath and Port Talbot Carers Service as CEO and brings with him a long history and experience of strategic and operational management roles as well as front line service delivery across the Third Sector in Wales over the past 30 years.
He said;
“From personal family experience I have seen the value and impact that working with organisations like NPT Carers Service can have on the lives of people caring for loved ones, often in challenging circumstances and on an unpaid basis. I am delighted to able to work with the team at NPT Carers Service as we take the organisation forward and develop our reach and work with carers across the county.”
Greg has wide ranging experience of leading the development, planning, delivery and management of social care, mental health, welfare, support and legal advice services and has worked in CEO roles for a number of Mind associations across Wales and England. He has previously been interim CEO at Swansea Neath Port Talbot Citizens Advice and prior to that he worked for Gofal (now known as Platfform) and Shelter Cymru in a number of front line and senior management roles.
Greg also jointly runs a social enterprise that researches and evaluates the impact of programmes and projects that tackle social deprivation, poverty and isolation across different age groups and communities in Wales and England.
He lives in Swansea and has a passion for travel, veggie/vegan food, anything history related, live music and music festivals and is an avid follower of European football.
Claire John
Service Delivery Manager
I joined Neath Port Talbot carers service in 2018 after taking a career break where I cared for my son Alfie. Prior to that I worked 20 years for Swansea Council in the benefits department.
Since joining the service I have worked as a support worker, undertaking carers assessments for both parent carers and carers of adults.
I am passionate about supporting carers. I have lived experience of being a full-time carer and understand the challenges you face every day.
Allison Williams
Finance Manager
Allison oversees all the financial activities for the organisation since joining the Carers Service in November 2022. Prior to this she worked for a Print Management company for 27 years, being a Company Director for 20 of those years.
Allison decided to join the Carers Service as she wanted to try and make a real difference to the lives of unpaid Carers in the area.
Outside of work she enjoys attending Comedy Shows and Music Gigs, although if it’s a slow weekend she can be found pottering about in the garden.
Carly Hastings
Volunteer and Short Breaks Co-ordinator
I have worked at Neath Port Talbot Carers Service for eight years.
​
Previously I was the Dementia Carers Support and Information officer supporting Carers who care for loved ones suffering with Dementia.
​
In October 2021, I took over as Volunteer and Short Breaks Co-ordinator. I love working alongside all our fantastic volunteers and meeting our great carers.
Pippa Law
Lead Officer
With extensive experience in the third sector, I have dedicated many years to supporting and empowering families, ensuring they achieve the best outcomes tailored to their unique circumstances. My commitment to this work is deeply personal, as I have also been a carer for both of my parents, which fuels my passion for providing support and advice where it's most needed.
In addition to my professional life, I am a parent to two very busy children, which keeps me actively engaged in a variety of community activities and events. I'm also an avid animal lover, sharing our home with a diverse array of pets, including dogs, cats, ferrets, and ducks. My enthusiasm for animals extends to participating in family dog shows, which brings joy to our family and community alike.
Amy Burgess
Advice and Support Officer
I have been working within the carers service since September 2021.
My working background is within Health & Social care and in the past, I have worked within Nursing/ residential homes providing care and support to older adults, supported younger adults who have challenging needs and worked within social services as a care management assistant.
I thoroughly enjoy working with NPT Carers Service, as I have developed new skills but most importantly to have the opportunity to work within a fantastic team that makes a positive impact to carers and their caring role.
Anna Donovan
Dementia Carers Project Officer
I joined NPT Carers Service in February 2022 and started my current post in October 2022.
I work as part of a West Glamorgan Regional Partnership alongside Age Cymru, Swansea Carers Centre, Citizens Advice and Care and Repair to deliver a range of services that support those living with or caring for someone with Dementia.
Within my role, I coordinate and deliver training and wellbeing opportunities for carers of people living with dementia.
I attend local dementia support groups as part of outreach and liaise with relevant services to promote the services of the partnership.
Beverly Rochard
Short Breaks and Community Connector Officer
I joined Neath Port Talbot Carers service team in February 2023.
I have many years’ experiences within Administration and business management. My current role is to provide unpaid carers with personalised, flexible and creative short breaks to help improve carers wellbeing.
I have really enjoyed seeing the difference that these short Breaks have made in offering vital respite to carers in the community.
Cheryl Morgan
Administrator with responsibility for Financial & Carers Trust
I joined Neath Port Talbot Carers Service in January 2023 after working in the Neath Port Talbot College, HR Department for 11 years.
Whilst working at NPT Carers I have been doing an administrative role.
Since I have been in post, I have seen the carers service grow and we are now reaching many more unpaid carers in Neath Port Talbot.
Claire Callaghan
Dementia Support Officer & Parent Carer Transition Officer
I joined NPT Carers Service in January 2022; I have experience of being an unpaid carer with family members. I am passionate about helping support carers and feel lucky to be part of a service that does that.
It is positive to see the Carers Service growing, different support being offered, and carers being recognised for what they do.
Patricia Jones
Carers Wellbeing Health Liaison, Advice & Support Officer
My previous employment was in the training sector as a Skills Assessor. I did this role for 20 years. I then worked as a Personal Assistant and within HR.
I have worked at Neath Port Talbot Carers for six months. Within this period, I have learnt immensely about the importance of the support required for unpaid carers and work within the third sector.
My role is to raise awareness to Carers of the support available to them and the importance of their health and well-being. Also, I work in partnership with local GP practices and healthcare providers to raise awareness of carers and the NPT carers Service.
Anthony Bennett
Administrator
I joined Neath Port Talbot carers service in March 2024 after taking a year out of work for my own wellbeing and to help care for my dad who recently passed away. I have always worked in administration; my longest role was working for Bridgend CBC for just over 18 years.
In my short time working for the service, I have learnt a lot about the aims of NPT Carers Service, and the valuable support it provides to help unpaid carers live a little easier.
Marie Prosser
Parent Carer Support Officer
Joining NPT Carers in April 2024 after working for Swansea Council for 8 years with children aged 2-3 in deprived areas. I am married with two daughters and am a parent carer to my youngest daughter who has ASD.
In my role as Parent Carer Support Officer, I’m hoping to share my experiences of working with children with ALN and being able to relate to the challenges of being a parent carer.
I am passionate about helping and supporting Parent Carers in the NPT area and meeting you at our upcoming events.
OUR TRUSTEES
Kirkland Davies
Chair of NPT Carers
I am a married, family man with a teenage daughter and our Cockapoo. I have many interests in life including attending art class and being a long-term Swansea City FC season ticket holder!
A lifetime of working in the Hospitality Sector in many senior executive and leadership roles. I am proud to have been awarded several industry accolades over the years but most proud of the many people I have been fortunate to work with and to coach and encourage to achieve their work life goals and ambitions.
In my volunteer work I was privileged to be Vice Chair of Neath and Port Talbot OPC representing the needs and views of the over 50’s population. I learned a great deal from very experienced colleague Board members and others who commit themselves to the 3rd Sector and to the importance of the work.
I am a registered volunteer with Neath & Port Talbot CVS. It was as a result of conversations with some of the great people who work there that I was introduced to NPT Carers Service. My Mum cared for my Dad who so sadly suffered Alzheimer’s over some years, this influenced my decision to apply for the then vacancy. I was delighted to be appointed to the Board as Volunteer Trustee in November 2022. I am honoured to have been appointed to the role of Chair in November 2023 and support the NPT Carers Service Team improve the lives of the many unpaid carers in our region.
Lesley Matthews
Vice Chair
I became a trustee of NPT Carers Service in 2022 and I am honoured to be recently elected as Vice Chair in 2023. I am committed to supporting and improving the lives of unpaid carers in Neath Port Talbot and in enabling the staff to deliver such valuable and essential services across NPT.
Professionally, I have worked for Neath Port Talbot County Borough Council much of my working life, initially within in the Treasurers department, then within the Education Department supporting schools, young people, and their families.
The third sector has always played an important part of my life, I began volunteering for Girl-guiding at 18 years of age and have held many roles within the organisation. I am passionate about supporting adult volunteers and giving young people a voice and a platform to be heard.
Rita Patterson
Trustee
Becoming a trustee was an important step for me to take after studying at Trinity Saint David University Swansea gaining my BA (Hons) and PG Cert. A traumatic childhood and abandonment as a young adult after leaving social care, left me unsure, unattached, and emotionally berated. I became aware nothing had changed for the need for a listening ear and support that can be delivered in many forms throughout life.
I worked as a qualified Finance Programme and System Developer in Higher Education and the Army Sector, then moved to Management team in a large Holiday Leisure Park to care for the clients and staff. Ensuring that they were helped to receive the best service possible and ensure fair and just policies and practices were adhered too. I was throughout my working life a Chairperson/Treasurer of Unison. Carers don't have either time for themselves or time to attend everyday activities resulting in missing out on help and as a result experience isolation and loneliness. We need to look after and support the voices of those who look after many.
OUR FUNDERS
To our funders - we are only able to do what we do because you make it possible! Thank you for your continued support over the years.
We want to do all we can for our carers
Our team is a diverse group of individuals a wide variety of skills, dedicated to supporting and improving the lives of unpaid carers in Neath Port Talbot.
For general enquires, email: information@nptcarers.org.uk