The services we provide include:


  • Telephone and Information service -  providing information about benefits and entitlements, support services and carers rights (including information about Carers Assessments); run activities to improve your health and wellbeing;  and point you towards additional services that can support you in your caring role.  

  • The Sitting Service - We understand how important it is for carers to have easy access to respite care. NPT Carers Service want to do our part to help. 

    We have a low-level volunteer sitting service to enable carers to take a short break for any purpose.

    We also facilitate domiciliary care for those with higher care needs. This particular service is available to carers on an ad-hoc basis for medical appointments and occasional breaks. This higher-level service is dependent on funding,  so we advise carers to contact us to discuss their needs.


  • An Outreach Support Service - Providing face to face advice and support in various community venues such as GP surgeries, hospitals, shopping centres and libraries.

  • Coffee Mornings and Activities - provide carers with a break from caring and meet with other carers for mutual support.

  • Home Visits - to complete carers assessments, provide information or assist with completing benefit forms. (Please note that these home visits are currently suspended due to COVID-19.)

NPT Carers Service works closely with its partners – Neath Port Talbot County Borough Council and ABMU Health Board – to ensure carers identified in Neath Port Talbot are provided with the right information at the right time


Mariann Pedersen,

Chief Executive Officer

Mariann is our acting chief and CEO,  being our voice, and ambassador on behalf of the unpaid carers we support.

Paula Sillitoe,

Team Leader


Paula is our team leader for the support workers. She's our acting second in command.

Ceri Stilwell,

Finance Officer

Ceri looks after the finance, business development and administration functions

Samuel Bennett,

Engagement Officer

Sam handles our events, social media, website and branding. 

Sharon Thomas,

Volunteer Coordinator


Sharon oversees the sitting service by working closely with carers, volunteers and domiciliary care agencies

Jan Thomas,

Carers Health 
Liaison Officer

Jan bridges the relationship between our service and NPT's local surgeries and hospitals.

Claire John,

Support Worker

Claire is a full time support worker, specialising in support for dementia carers.

Judith Kinsey,

Support Worker


Judith is one of our part time support workers.

Carly Hastings,

Support Worker

Carly is one our part time support workers.

Carole Jones,

Support Worker

Carole is one our part time support workers.

Cheryl Torrington,

Support Worker


Cheryl is a part time support worker, specialising in helping parent carers.


To our funders - we are only able to do what we do because you make it possible! Thank you for your continued support over the years.


We want to do all we can for our carers

Our team is a  diverse group of individuals a wide variety of skills, dedicated to supporting and improving the lives of unpaid carers in Neath Port Talbot. 

For general enquires, email our engagement officer Sam via information@nptc.org.uk


Health & Social Care Centre,

Cimla, Neath

SA11 3SU


Monday - Friday: 9:00am – 4:30pm   

Saturday: Closed

Sunday: Closed


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© 2020 Neath Port Talbot Carers Service Registered Company No. 6868025 Registered Charity No. 1130262

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